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Concierge Services

At Villa Collective, we understand the value of your time. For many families, holidays are one of the rare moments when everyone comes together. We believe that you should spend those precious days relaxing and creating memories—not worrying about logistics.

Our expert team, with decades of experience, specialises in planning exceptional villa stays. Whether you seek peaceful days lounging at your villa or a vibrant, activity-filled holiday with culinary tours and unique experiences, we’ll tailor every detail to suit your needs. Partnering with exceptional local contacts, we ensure that your trip is seamless, enjoyable, and effortlessly managed from start to finish.

We offer two levels of trip planning and concierge services to enhance your stay:

 

Quintessential Service

Included with all Villa Collective bookings.

Our Quintessential Service ensures every booking is smooth, stress-free, and fully supported. Once our villa specialists have matched you with the perfect villa, our dedicated experience team steps in to handle the details. Working closely with local teams, we’ll ensure everything runs seamlessly from your arrival to your departure:

  • Check-in & Check-out: Managed by your villa manager for a seamless process.
  • Transfer Arrangements: Hassle-free airport transfers or driving directions if you prefer to self-drive.
  • In-Villa Support: Your house manager will be on hand to address any questions or unforeseen issues during your stay.
  • Trusted Local Suppliers: A curated list of suppliers for additional services, offering you peace of mind when booking extras.

Signature Service

Included with selected villas or available for a service fee.

For discerning travellers with limited time, our Signature Service provides comprehensive and bespoke trip planning. From the moment you book, our London-based team works closely with our trusted local partners to craft a highly personalised itinerary tailored to your every need. Prior to your trip, you will receive a detailed itinerary document outlining every aspect of your stay, allowing you to relax knowing all arrangements are flawlessly managed.

What’s included:

All features of the Quintessential Service.

Concierge on hand throughout your stay to help execute your itinerary, make adjustments, and solve problems should they arise.

Bespoke planning assistance, including:

  • Private Chefs: Enjoy tailored dining experiences at your villa.
  • Boat Hire: Charter boats for leisurely escapes or adventure-filled days.
  • Car Hire: Convenient transport solutions for your holiday.
  • Childcare Services: Trusted professionals to care for your little ones.
  • Restaurant Reservations: Secure bookings at sought-after local spots.
  • Treatments & Wellness: Access to massages, yoga, and wellness services.
  • Excursions & Experiences: Immersive tours, cultural activities, and more.
  • Security Services: Enhanced safety arrangements, if required.

From thoughtful touches to detailed planning, the Signature Service elevates your villa experience to the exceptional.

VILLA COLLECTIVE

OUR SERVICE

1

CONTACT
A SPECIALIST

Whether you seek inspiration or have a seafront or mountain view already in mind, our experienced specialists are here to help. Call us, send us an email or fill out an enquiry form.

2

TRIP PLANNING
& CONCIERGE

Every detail of your holiday can be personalised according to your taste and needs. Meets and greets, chefs and celebrations, boats and bookings: we’ll take care of it all.

3

BOOK WITH
CONFIDENCE

Receive tailor-made quotes and honest guidance to make informed decisions for your holiday. Book directly and securely with our team, guaranteeing a hassle-free process.

WHAT OUR CUSTOMERS SAY
HOW CAN WE HELP?

LET US HELP YOU PLAN YOUR EXPERIENCE

ENQUIRE
CALL A SPECIALIST

You can call us 24 hours a day on: +44 (0) 203 950 1588. Opening hours are Mon - Fri 8:30am - 6:00pm

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